Concentration
Concentration measures the travel time performance of multiple apparatus arrivals. Company officers and station commanders should be aware of opportunites to improve performance based on problems identified by station area or company. Charts in this area are updated daily.
The first line chart illustrates the daily rate of all arrivals by arrival sequence. The second line chart measures department trends for 90% travel time performance by arrival sequence. Remember to confirm data quality in the QI Monitor. A large number of zeros will cause unexpected results. Travel time results for 3rd and 4th arrivals may be volitile due to the low numbers of arrivals. Move mouse over chart elements for more information.